Privacy Policy
Last Updated: December 2024
Entity: Music Wars LLC ("Company," "we," "us")
App: Charted
Contact: info@musicwars.app
1. Overview
This Privacy Policy explains how Music Wars LLC collects, uses, shares, and safeguards personal information when you use Charted, our websites, and related services (the "Services").
2. Information We Collect
A. Information You Provide:
Account data (email/username, age verification, display name, avatar), artist profiles, gameplay choices, support requests, and survey responses.
B. Automatically Collected:
Device identifiers, IP address, operating system, app version, crash reports, general location (country/region), usage analytics, and gameplay progress.
C. From Third Parties:
App store information, payment processors (tokenized transaction data), and analytics partners.
3. How We Use Information
- Provide, operate, and secure the Services and gameplay features
- Personalize content, recommendations, and in-game experiences
- Process transactions and provide customer support
- Analyze performance, fix bugs, and improve features
- Comply with legal obligations and enforce our Terms
- Send marketing communications (with your consent)
4. Sharing of Information
We share information with:
- Service providers (hosting, analytics, support, payments)
- Other users when you choose to share content publicly
- Law enforcement when required by law or to protect rights/safety
- Business partners in case of merger, acquisition, or asset sale
We do not sell personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no system is 100% secure.
6. Your Rights & Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict processing
- Data portability
- Withdraw consent
- Opt out of marketing communications
To exercise these rights, contact us at info@musicwars.app.
7. Children's Privacy
Charted is not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Transfers
We may process your information in countries outside your own. We implement appropriate safeguards to protect your information during international transfers.
9. Data Retention
We retain your information for as long as necessary to provide the Services and for legitimate business purposes, including security, fraud prevention, and legal compliance.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or via email, with the effective date indicated above.